Get in Touch
We'd love to hear from you. Whether you have questions about our products, need support, or just want to say hello, our team is here to help.
Send us a Message
Contact Information
Address
350 5th Avenue
New York, NY 10118
USA
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Our Location
Visit us at our headquarters in the heart of New York City. We're conveniently located near major public transportation and parking facilities.
Frequently Asked Questions
How can I reach your customer support team?
You can reach our support team through multiple channels: email us at [email protected], call us at +1 (212) 555-0123, or use the contact form on this page. Our team typically responds to inquiries within 24 hours during business hours.
What are your business hours?
We operate Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 4:00 PM. We are closed on Sundays and public holidays. If you contact us outside these hours, we'll respond to your message as soon as possible when we're back online.
Can I visit your office in person?
Yes, we welcome visits to our office at 350 5th Avenue, New York, NY 10118, USA. We recommend scheduling an appointment in advance to ensure someone is available to meet with you. Please call us at +1 (212) 555-0123 or email [email protected] to arrange a meeting.
What should I include in my message?
To help us assist you more effectively, please include relevant details such as your full name, email address, and a clear description of your inquiry or issue. If you're contacting us about a specific product or order, include the product name or order number. The more information you provide, the faster we can help resolve your concern.
Do you offer technical support?
Yes, we provide comprehensive technical support for all our products. Our support team can assist with troubleshooting, setup guidance, and general inquiries. For urgent technical issues, we recommend calling us at +1 (212) 555-0123 during business hours so we can resolve your issue promptly.
How long does it take to receive a response?
We aim to respond to all inquiries within 24 hours during business days. Emails received outside business hours or on weekends will be answered first thing on the next business day. For urgent matters, please call us directly at +1 (212) 555-0123 to speak with a team member immediately.
Why Contact Us?
Expert Assistance
Our knowledgeable team is ready to answer your questions and provide expert guidance tailored to your specific needs.
Quick Response
We prioritize customer satisfaction and aim to respond to all inquiries within 24 hours, ensuring your concerns are addressed promptly.
Personalized Solutions
We understand that every customer is unique. We provide customized solutions to meet your individual requirements and preferences.
Multiple Channels
Reach us via email, phone, contact form, or visit our office in person. We're available through the channel that works best for you.
What Our Customers Say
"The customer service team at Tech Innovations is exceptional. They responded to my inquiry within hours and provided exactly what I needed. Highly recommended!"
Sarah Mitchell
Business Owner